Terms of Booking & Booking Deposit
By placing a booking with us (the property owner / his/her representative) you (the lead guest) and your booking party (guests) agree to the following terms and conditions as set-out. During your stay
you agree to abide by the subsequent conditions as set-out. If you have any questions about booking
with us, please contact us before making a booking. To place a booking with us the lead guest must be at least 18 years of age. The maximum number of
staying guests per room is illustrated in the room occupancy details on the website. Where the person
making the booking is different to the lead guest taking up the occupation, the person making the
booking may be held responsible for cancellation, non-arrival and damages as set-out within. Only the
lead guest and the named booking party are allowed to use the property and its facilities, any third-
party visitors are only allowed access at our express permission.
To secure any booking we require a deposit to be paid in advance.
Deposit payments must be ‘cleared funds’ before a booking can be confirmed. Deposits are only
refundable under the conditions set-out here within.
Payments can be made online / over the phone using debit / credit card as well as by digital bank
transfer or cash deposit. Any charges raised against us by our banks for handling bank transfers or
any other payments, must be reimbursed by the lead guest within seven (7) days of any request to do
All guests agree to respect the privacy and peace of all other staying guests, neighbours and the
owners at all times. We reserve the right to cancel a booking with immediate effect if guests are not
honouring this agreement or causing a disturbance / nuisance to other guests, neighbours or the
Check-in & Check-out
Guests must check-in and check-out by the times stated below;
Check-in from: 14:00pm
Check-out by: 12:00am on day of departure. Late check outs can be arranged, subject to availability
but will incur a surcharge payable in cash at time of departure.
Cancellation, Returned Deposit & Non-Arrival Conditions
Guest who need to cancel a booking should contact us as soon as possible. Deposits already paid are
only returned in accordance with the following conditions;
Cancellation made 15 days or more in advance of arrival date = Full deposit refund
Cancellation made 14 days or less of arrival date = 50% of deposit refund
Cancellation made 48hrs or less of arrival date = No refund issued, full amount of booking due
Non-arrival guests, who are unable to attend or fail to attend for whatever reason forfeit their deposit
paid and the full amount of the booking will be due. It is suggested that booking guests take out
appropriate holiday / cancellation insurance where required.
In the rare event we need to cancel your booking with us, please be aware that we cannot be held
liable for circumstances beyond our control and that our liability to you is limited to the refund of any
payment already made.
WiFi Fair & Appropriate Usage Policy
Where WiFi Internet access is provided, guests accept to use this access to the Internet fairly and
appropriately. We may monitor network performance and user usage in order to maintain a fair and
high level of service to all our guests.
The Internet access provided is intended for general use such as access to the world wide web, email,
messaging, social media, light video / music / media streaming. It is not intended or ideally suited for
heavy media streaming, online gaming, extensive downloads / uploads. Access to illegal activity or
use of our network for illegal activity is not prohibited and will be reported to local authorities.
Damages & Lost Property
We reserve the right to charge the lead guest for any damages caused through the course of a
booking by any member of the booking party. This includes breakages, spillages, stains, damage to
furniture or fixtures and fittings. Any accidental damages should be reported as soon as possible in
order to minimise damage and associated costs. Lost keys / fobs / access cards will incur a
replacement charge per key / fob / card lost.
Any lost property, if discovered and found, left behind by guests during a stay will be held for a period
of 1 month. While we will make our best efforts to reunite lost property with their owners, we accept no
responsibility in replacing lost items and encourage guests to ensure they have all their belonging
before checking-out. We may offer to post lost items via recorded delivery at the cost of the property
owner, otherwise collection can be arranged.
Smoking of any tobacco products including, but not limited to cigarettes, pipes, cigars, snuff or
chewing tobacco, is only allowed in designated areas as sign posted throughout the accommodation.
We do not accept pets throughout the accommodation.
Limited on-site parking is subject to availability and parking is provided guests accept that they park their vehicles at their own risk.
Your Personal Details & Privacy
We are required to keep a register of all guests who stay with us, this includes full names and
nationality, and/or passport numbers.
Our policy surrounding the personal details you provide as part of any booking or enquiry through this
website / or third-party website, including the privacy of those details are explained and set out in our
You accept that any entries you make to an on-site guest book, if available, will not contain personal
information or details you would not want disclosed. Any entries containing personal details that may
fall into the GDPR may be removed and destroyed.
Our Right to Cancellation
We reserve the right to cancel any booking without compensation, refund or reimbursement if the
terms of these conditions are breached.